OUR CANCELLATION POLICY
Please understand we are a small business with a limited season for operating, therefore cancellations affect us greatly and we must adhere to our cancellation policy. We suggest you consider carrying a policy with a travel insurance company to insure your trip.
The 50% deposit on the hut rental reservation is nonrefundable. The balance is due 30 days prior to trip departure. Payments can be made with any major credit card. If we have already collected the balance and you cancel with more than 30 days’ notice, you will receive a Full Refund, less the deposit.
If you cancel between 30 days and 2 weeks, we refund half the balance, not the deposit.
If you cancel less than 2 weeks before your trip, no refund. (This includes cancellation due to sickness or emergency)
We understand things come up and want to work with you and make sure you can get out to the huts. The deposit is nonrefundable, but is transferable. If you cancel with more than 30 days’ notice, your 50% deposit may be used for another trip in the same season, weekdays only.
Cancellation- Snow Conditions/Weather Conditions/Avalanche Hazard: We cannot guarantee the weather, snow or stability of the snowpack; therefore there is no refund because of weather conditions, poor snow conditions, lack of snow, too much snow or avalanche hazard. A rental party has the option of hiring an SVMH guide to show the party safer routes of travel.
Cancellation due to Epidemics and Pandemics: The above policies apply to cancellations due to pandemics or epidemics. We will work with you to transfer your reservation fee and reschedule if there is situation that requires us to close the huts due to public health needs.